Hours of Work: Rotational Shifts M-F: 6:00am-2:30pm/11:30am-8:00pm
Purpose of Job:
The Nurse is responsible for administering the diet, and providing guidance and treatment to patients, according to policy. In addition, she/he is to provide excellent customer service while assisting patients and maintaining the upmost confidentiality.
Operate professionally, ethically and with integrity according to your College of Nurses Standards and Practices as well as the Company’s Policies and Procedures;
Provide current and potential patients with diet information, responding to questions and/or concerns;
Conduct consultations for new patients;
Conduct in depth analysis of medical history forms;
Monitor and discuss progress with patients ensuring appropriate completion of all documentation in a timely manner;
Glucometer tests, urine tests and other vitals as required;
On the occasional time administer oral medication (i.e. vitamins and minerals);
Venipuncture (Ontario only);
Perform manual charting.
Always greet patients in a welcoming and professional manner;
Respond to enquires or refer appropriately as required;
Encourage all patients to browse the assortment of products available for sale;
Promote the diet plan to all prospective patients;
Phone past patients to obtain an update on progress and invite them to return as required.
Complete product and medical supplies inventory;
Clinic key holder;
Assist Medical Receptionist with all duties;
Perform training duties as required;
Assist other clinics with daily operation as required;
Maintain clinic cleanliness and neat appearance;
Perform other duties as assigned by Management;
Willing to travel, assist and train at other clinics in times of need, and/ or as assigned by Management.
Appropriate valid nursing license certification required and preferably with a number of years of applicable working experience;Customer Service oriented;
Excellent verbal and written communication skills;
Pleasant and professional manner, in person or over the phone;
Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients;
Basic knowledge of Microsoft office and Outlook;
Exceptional organizational, time management and prioritization skills;
Ensure thorough knowledge of all policies and procedures, products and clinic services adhering to all protocols;
Complete high quality work in accordance to clinic standards.
Need to project a positive image at all times with patients;
Must be able to handle difficult situations in a calm manner;
Requires the ability to adjust approach to all types of individuals providing excellent customer service;
Must be able to handle work volume fluctuations.
*Individual weight loss may vary. Call for details. Compliance with our program is required.
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